IMPORTANT COUPON VALIDATION NOTICE: DON'T WAIT UNTIL THE LAST MINUTE.

Coupons that are EXPIRING the day you place your order NEED to be submitted before 6:00 PM Pacifict Standard Time and COUPON information must be correct. If you're COUPON information is incorrect, or information is missing, you're coupon may not get VALIDATED.


Review your ORDER CONFIRMATION Email (check SPAM/JUNK mail if you do not receive instantly) and make sure you have provided the correct COUPON information and EMAIL us (Email contact on Order Confirmation) with corrections immediately.

We will EMAIL you within 72 hours if there is a problem with your coupon, this includes ORDERS with EXPIRING COUPONS, and it is YOUR RESPONSIBILITY to REVIEW your order and information and contact us for corrections.


$40 & $80 INSTANT COUPON DISCOUNT is applied during checkout, by entering the code (CECB1 or CECB2), instructions are provided on the checkout pages.

We will REFUND coupon discounts, for VALIDATED coupons, manually, on orders that do not include the INSTANT DISCOUNT.


COUPON INFORMATION: 16 Digit Number (including the numbers under the silver security stamp)
3 Digit Code (on back of coupon)
Expiration Date (Coupons are valid for 90 days only)


SHIPPING INFORMATION: At this time, most products are in stock and usually ship the same day, the average cost is $9.00 to $14.00 for one box. Some of our more popular items may have a later shipping date.


RETURN POLICY:

Products may be returned within 30 days of purchase at customer's expense and must be unopened, complete and in their original packaging, this includes the user manual, plastic wrappers not torn, batteries, etc.

Refunds are subject to a 20% restocking charge if units have been used or packaging material has been opened (torn wrappers, etc), NO EXCEPTIONS.

Refunds do not include the original shipping and handling charges or the $40 Coupon, NO EXCEPTIONS.


EXCHANGES: We no longer offer exchanges for converter boxes; no exceptions.



DEFECTIVE UNITS

All Converter Boxes sold are NEW, and shipped to us directly from the Manufacturer and then shipped to Customers. CUSTOMER need to contact Manufacturer for defective units as they warranty their products (most products have a 90 Day warranty and some products have 1 year warranty).

We do not replace Defective units, no exceptions.

Refunds will be issued by PayPal or Company Check, 7-10 days after receipt of merchandise and verification the product is in good selling condition.

RMA

Prior to return, customer must obtain an RMA (Return Merchandise Authorization) number.
We reserve the right Not to Accept any return shipments without our RMA number.


ADDITIONAL INFORMATION, INSTALLATION & RECEPTION ISSUES

Consumers can continue to apply for converter box coupons until July 31, 2009, while supplies last, online at www.dtv2009.gov or by calling 1-888-388-2009 (1-888-DTV 2009).

Coupons expire 90 days after they are issued.

Consumers should call the toll-free FCC hotline at 1-888-225-5322 (1-888-CALL FCC) for any converter box installation or reception issues. More information is available online at www.dtv.gov.